After logging into the app, verify the tickets are available in the app. Present the scannable QR code at the door for entry to Toyota Center. Yes No Still Need Help? A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. I had read on other threads that sometimes the tickets don't transfer until the day of the event. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. How do I transfer AXS Mobile ID? Tix originally purchased Spring 2020, was postponed until today 7/31/21. There is no fee for transferring seats and you are allowed unlimited transfers. You should see something to transfer. Sorry we couldn't be helpful. Customer service all the way to your seat, 2000-2022 StubHub. 2021 Vivid Seats Ltd. All rights reserved. When your tickets sell, youll receive an email informing you of the sale. Theyll just have to create an AXS account to claim their tickets. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). Before following any of the steps below, make sure you download the Official Houston Rockets App! The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Official Tickets and Your Source for Live Entertainment | AXS.com All Rights Reserved. Does anyone know how to do it through axs?? It depends. Stub hub sent my hockey tickets for a las vegas game to axs. If available, youll see the option to get tickets with AXS Official Resale on the event page. Show was postponed from June 2020 to July 2021 due to covid. Upcoming. I had flown from TX to NY for this show with my friend. Its up to the promoter, artist, or team if you can sell tickets or not. There has to be some way, right. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. Yes By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. From everyone at Vivid Seats, we hope you enjoy your event! Press question mark to learn the rest of the keyboard shortcuts. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. What are my options here? Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Ask the Community Contact Support I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) Can I have multiple tickets on one phone? Hey guys, I just joined this group so if this isnt allowed lmk. To login, use the same email address you used when purchasing your tickets. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Your Privacy Choices | At this point, you should see your tickets in the MLB Ballpark app. Click the Transfer button next to the event in your AXS account. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. Otherwise you have until your friend creates an account to cancel the transfer. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Article. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. AXS handles payment and delivery so buyers and sellers never interact with each other. The concert is tomorrow. Flew in for this show. Try to contact them on their Twitter account. and need to send them to a friend, transfer the tickets through your AXS account. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. No. You may also review your transfers and purchase history at AXS.com. Accessibility a carbonhouse experience, Multi-Game Packages & Single Night Suite Rentals. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. Never. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. If you do not currently have an AXS account you will be instructed to create one during your purchase. Site Map | Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. The tickets will be delivered to the buyer automatically. Flew in for this show. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. If you already have an AXS account, the tickets will be transferred to your account automatically. On the review page, click the Transfer button to send the tickets. AXS handles payment and delivery so buyers and sellers never interact with each other. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? Tix originally purchased Spring 2020, was postponed until today 7/31/21. why the hell can they just not send you the tickets in an email, as an option? Did you find it helpful? Select the tickets to transfer and enter the recipient's information. What if my guests arrive at different times? When your tickets sell, youll receive an email informing you of the sale. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. Select the tickets to transfer and enter the recipient's information. On the Review page, click the List Tickets button to finish. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. AXS Mobile ID allows for convenience, flexibility and security. And you're done! Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. Select the tickets to transfer and enter the recipients information. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. Updated a few days later TL;DR: Call the merchant that issued the tickets. You will enter your community username and new password and done! Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. We bought the tickets through AXS and we have no clue how to sell or transfer them. Browse your upcoming events and tap the ticket icon for the game or event you would. axs allows you to transfer ticket you have bought from within the app. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. Help us improve this article with your feedback. However, we recommend that you transfer tickets to each person attending the event. Bought tickets for a group? Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. Just follow the simple steps to make the tickets officially yours. Your AXS Mobile ID ticket will now show up. So you can sell on StubHub or any other way you find. The game is in 36 hours. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. If your friend already has an AXS account, the tickets will be transferred instantaneously. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. may not be valid. Manage Cookie Preferences On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. Select the seats you would like to send. Theyll just have to create an AXS account to claim their tickets. Copyright Cookie Notice Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Sorry we couldn't be helpful. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. For more information, please see our Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. Here we are. AXS Mobile ID tickets are digital and cannot be printed for venue entry. Click the Transfer button next to the event in your AXS account. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 2023 Crypto.com Arena. After that, the tickets will be theirs to use with the AXS app. Click the 'Transfer' button and your guest will receive a notification via . AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. When I buy tickets, do I have to deal with the seller? As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. Was wondering if you had any update on how yours is going? and our With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. After completing the account information, you may buy, sell or manage any seats in your account. Is there any way to get any assistance? Browse your upcoming events and tap the ticket icon for the game or event you would like to access. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. If they already have an AXS account set up the tickets will go in their account automatically. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. I bought two tickets to a New York Islanders game at Nassau Coliseum. and our You've been successfully subscribed - thanks! You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. After the switch, you will enter the email address you use to access the community in order to reset your password. If your friend already has an AXS account, the tickets will be transferred instantaneously. Customer service all the way to your seat, 2000-2022 StubHub. Yes In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below. I purchased 2 tickets through stubhub January 2020. Just follow the simple steps to make the tickets officially yours. When I sell tickets, do I have to deal with the buyer? This way your guests will be able to enter when they arrive using their own AXS Mobile ID. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. To view your AXS Mobile ID tickets click on your initials in the middle. Yes Transfer Help I transferred AXS Mobile ID tickets to the wrong email, what can I do? Enter the recipients first name, last name and email address, or select from a list of. Thanks! Sign in or create an AXS account. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Here's how it works: Click the Transfer button next to the event in your AXS account. Click the Transfer button next to the event in your AXS account. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Open the App and sign in to see your tickets. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Remember, your friends can always transfer tickets back to you. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Its up to you! Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. Review listing information and choose Credit Card for payout. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Tickets Seat numbers it lists 13-16 ? For more information, please see our We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. If you see a Sell button next to your tickets in your account, you can sell them! may not be valid. totally rinky dink. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . Select the tickets to sell, and then set your price and selling options. Press J to jump to the feed. We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. You will enter your community username and new password and done! If they already have an AXS account set up the tickets will go in their account automatically. Bought ticket and then they weren't available from the seller. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Terms of Service | If you do not currently have an AXS account you will be instructed to create one during your purchase. Tickets Not Showing Up In AXS Hello! Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. On the review page, click the Transfer button to send the tickets. You may also review your transfers and purchase history at AXS.com. I tried calling axs.nobody was home. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. StubHub told me to call AXS and let them know this was due to the show being postponed. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. Most mobile transfer tickets will not be immediately available. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Tap Tickets Tab (pull down on the screen to refresh if necessary). Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. No. Yep! Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. How do I use the Rockets App to enter the building? Your guests will need to create an AXS account to receive tickets. When its time for the event, they can open the app to show their tickets on their phone. They should be able to tell you if the tickets are active. Why did the venue decide to use AXS Mobile ID? Privacy Policy | Help us improve this article with your feedback. Why did the venue decide to use AXS Mobile ID? If you already have an AXS account, the tickets will be transferred to your account automatically. If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. We are changing the way you register and sign-in to the StubHub Community. OR. I purchased tickets for a concert back in February. Use of this website signifies your agreement to our. Did you find it helpful? | Yes. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). This is the QR code you will display upon entering the venue. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Step 1: Download and Login into MLB Ballpark App. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? Nope. Please help. No, tickets must be scanned through the Rockets App or the AXS App. If you see a Sell button next to your tickets in your account, you can sell them! Open the App and sign in to see your tickets. We are changing the way you register and sign-in to the StubHub Community. I followed the directions of creating a AXS account via the email address that they sent me the email. Can I still use a ticket after I have transferred or shared it with someone else?
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