North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. This is one of the reasons I love the forum, helpful recent experiences. https://www.sprint.com/en/landings/chat.html, https://www.elliott.org/company-contacts/. Further information is available in our FICO Data Privacy Policy. Do I need to get them to prove what I owe? I'm a 100% disabled veteran and have worked diligently to restore my credit after my military injury. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. It's advisable to send a debt validation letter via certified mail to get confirmation of receipt and to create a paper trail. How To Remove Items From Your Credit Report, How To Boost Your Credit Card Approval Odds. I have been receiving calls periodically, have not answered these calls. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. I owe 1,700. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. I have an old Sprint account that went into collections via Convergent Outsourcing. The more complaints are filed by consumers, the more likely they will be investigated for fraud. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. Estimate your FICO Score range Estimate for Free povertybro Contributor 04-22-2021 12:04 PM Sprint sent account to collections, Convergent Outsourcing. I am a bot, and this action was performed automatically. Convergent Outsourcing is one of America's leading collection agencies with offices across the country. I told her I want the account removed and she said Sprint would REMOVE the account after paying CO. Just wanted to share. Engage via Email. Convergent Outsourcing is a legitimate debt collection company. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. he said this was a bill collection agency. All rights reserved. Convergent Outsourcing makes every attempt to set up viable payment options within our constraints. Re: Sprint sent account to collections, Convergent Outsourcing. Dont click on those slick Ads! After calling they immediately brought it down to 1,000 but they said they will not pay to delete. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. We sincerely hope this represents a satisfactory resolution to your concerns. Thank you for visiting Convergent Outsourcing to make a payment on your account. We have more than sixty years of experience in the debt collections industry, serving clients as a third-party partner for receivables management. I asked if she was sure and she said yes. Maryland Residents: This agency is licensed as NMLS ID # 930053. But if you can work out a payment arrangement with them they leave you alone because it's no longer necessary to pursue you. If you cannot afford to pay your debt in one payment, our representatives will work with you to setup a payment plan. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. So I paid them 2 payment Dec. And Jan they took out of my banking acc. Make sure they're going to recall the debt. FAQs It was easy and if you've been harassed by them you need to do this. Ok, I may be wrong and others can chime in and correct it. How do I setup a payment plan? Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your credit score will be affected by this Company. strict standards for business conduct. Consumers want to see how a business took care of business. Going to have to wait for someone to chime in with a more current collection Ill ask around .. Wonder what happens if you try to go in through Tmo vs Sprint and try to pay off the collection.do they just redirect you out Could try calling Tmo with no initial mention of a sprint collection.. if they dont redirect you to convergent. then offer to pay the sprint bill.. The agent asked some questions, and at first I thought I was talking with someone from Sprint. It's not like the person on the other end of the phone actually cares about you or your debt, or your problems. Offers may be subject to change without notice. Convergent Outsourcing does not buy or own your debt. SAVE THE CHAT! FTC's website on credit. Note: I recorded both Sprint phone conversations. They actually are a debt collections agency. General statment of, "according to sprints policy we cannot delete it. It isn't always easy to remove a collection account, but the following strategies can make it possible: A debt collection agency will try to coerce payments out of you in any way it can because thats how it makes money. I was told that if I paid them directly they would recall the account and it would not be reported on my credit reports. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. They were one of my last collections some months back and although my situation is slightly different, they removed the collections on my report immediately when I settled with them. If Sprint sold it, you may have gave Sprint free money as they have no legal right to collect anymore but still legally owe Convergent. We also do not buy debts the debt that you may owe is still owned by the original creditor. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. The account is in the amount of $621. This claim is in fact, spelled out directly on convergent's website: Convergent Outsourcing is not a scam. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. I never signed a contract). Deletions are a courtesy and some do it. They are billing me for something I've never had from them. These people need to be stopped. Many people forget to pay a bill or find themselves short on funds, especially since the COVID-19 pandemic. I'm suprised they just won't delete it since it's paid and they were notified. There are plenty of articles available if you want more information and tips on how to improve your credit and reach your financial goals. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. I then, on my own terms, proceeded to pay on my account whatever I could afford via their website. File your review. She said to give them a call and try to settle for less with them. I called Sprint to get some information on the account. It will pass in time. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. (Sales might work too, you just want someone who can take your payment). They sent my acc. Learn more. I was so close to a derogatory free report. Convergent Outsourcing is a large debt collector with offices in several cities in the US and in Central America. They actually are a debt collections agency. They're just trying to meet their own metrics. - Hopefully you will have the same luck as me and they respond finally saying yes, it will be deleted. They're trying to collect $2,200.39 of which I have no idea what this is. They said according to sprints policy they cannot delete from the trade line. More details on software and accessibility are available at WebAIM.org. - Send one more email to executive office asking nicely again to have it deleted. I know this thread is a few months old but I thought I'd share my experience. After you submit your information, calls to your number will stop within 24 hours. Rude! After multiple calls, transfers, and explanations and explaining to each agent: THIS IS A FRAUDULENT CLAIM; AGENTS ALWAYS HANG UP ON ME WITHOUT RESOLUTION. They said they didnt do that when clearly they did because it is listed as paid on my credit report. This piece of federal legislation prevents debt collectors from harassing customers to pay. **If the CSR in chat who takes your payment says no to deleting, I would still recommend sending emails to the executive office asking for deletion and including proof of payment or payment confirmation #. Houston Texas, Convergent Outsourcing, Inc false claim of oweing money Houston Texas, Convergent Outsourcing Inc. ATERS001 Sears National Bank RIPOFF Houston Texas, convergent outsourcing inc Sue Called to talk to me about debt that was due this year. I've slowly over the past few years been getting some negative information removed from my credit report. FTC's website on credit. Do I handle the debt through Convergent? After being contacted in writing by Convergent Outsourcing, Inc. on June 1st, 2020, and made aware of an alleged debt, I contacted Sprint regarding this account. Stop breaking the law. I did however pick up the phone today and spoke with a Tom **, supervisor, would not say where the call center was. Wait. Convergent Outsourcing, Inc. is a debt collection agency. We do send updates to all applicable credit reporting agencies for some clients weekly; we also request that they update a consumers credit report to reflect any payments. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. Play video Make A Payment If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. Read More . Opinions expressed on this site are the author's alone, not those of a third-party entity, and have not been reviewed, approved, or otherwise endorsed. Contact. . How do I know I can trust these reviews about Convergent (formerly ER Solutions, Inc.)? Your account number is located on the top right-hand side of the letter sent to you from Convergent; it will start with a letter of the alphabet followed by a number (i.e. If push comes to shove and you need to take legal action, its your word against the agencys. says who it is but nobody is ever on the other end of the line. Then I tried to prompt it to let me talk to someone, & a recording came on that only said the name of the company & it hung up on me, I called at&t & they had no record whatsoever of me being a customer of theirs. After I paid, I they say I don't have acc. I was stunned. I'm looking to buy a new car soon, and I know the collection removal will help me get a better rate on a loan. Further dinging score. I just got an email from Convergent with a letter attached stating that they've requested all deletion of this trade line from all. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. For example, you may have a baby on the way or want to apply for a mortgage. As Convergent Outsourcing, Inc., we operate as a third party debt collector for our clients. - You can ask them if you pay in full right now, will they delete the Convergent collection. I suppose they need to provide: Proof of contract - with sign-on and termination dates. Convergent Outsourcing is one of Americas leading collection agencies. Unbelievable!! Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Opinions are our own, but compensation and in-depth research determine where and how companies may appear. Convergent Healthcare | 3,323 followers on LinkedIn. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. What's funny is , I've never had any business dealings with Citizens Bank ever Renton Washington, Convergent Outsourcing, Inc. Shortly after paying it off they noted on my credit report that the debt was cleared. She said that Convergent does not buy debt, they only attempt to collect the debt for other companies. I paid them a lump sum to settle the account. I ended up paying the entire balance through sprint in order to get account removed. Who is ED Magedson - Founder, Ripoff Report. I have never purchased anything from this company and am not familiar with this billing. The only advice I can offer you is not to feed into their urgency. SCAM! As a result of our investigation we are replying with the following information: On 1/18/2017, Sprint placed this account in our office to collect a balance on their behalf of $834.26. But we can send a letter out showing settled. Sent collection notice for a bill with a wireless provider I have never used. Least it wont be counted as owed any longer and can age off in time. Just updating my progress with Convergent. They are so good at disguising themselves they even have an official looking form. If your attempt to remove an entry due to inaccuracies is unsuccessful, you can try to negotiate a pay-for-delete settlement. Las Vegas Nevada, Convergent Outsourcing, Inc. Convergent, Jefferson Capital Systems, LLC A collection from HSBC Bank which I have, nor had a account with HSBC. I made arrangement to pay for some equipment for renting it, I did not owe them any money.
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