Learn more about Stack Overflow the company, and our products. 03-22-2022 03:50 PM. SelectReset password below.Reset password. Time-saving software and hardware expertise that helps 200M users yearly. You wont be able to access your account, and you will receive this error. Office for Mere Mortals is where thousands pick up useful tips and tricks for Word, Excel, PowerPoint and Outlook. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Microsoft Edge is another popular browser that many users use when they have a Windows computer. Discover more about Word, Excel, PowerPoint and Outlook from experts with more than two decades experience. More info about Internet Explorer and Microsoft Edge, How to remove Office license files on a Mac, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state, Reset Microsoft 365 Apps for enterprise activation state. It definitely is an Office 365 account that was being used to log in in the previous computer. I know the account is valid because it is the same one I am using in this forum. There are various factors that can cause the Microsoft account doesnt exist issue. I am in a new position at my job and I need this in order to begin working immediately. Sign in with your Microsoft account and password. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! Copyright Windows Report 2023. Explore subscription benefits, browse training courses, learn how to secure your device, and more. MS has got to fix this. He has been a Microsoft MVP (2008-2010) and excels in writing tutorials to improve the day-to-day experience with your devices. How do I align things in the following tabular environment? No account? This was confusing as my boss was able to login using his AAD account because his just happens to also be a proper Microsoft Account. The User can sign into power apps fine,The problem comes when they need to sign into the app. Office 2021 all you need to know. If you are using Windows or any Microsoft product, you should be able to check into settings to figure it out. A Microsoft subscriber may be prompted to try a different email address or register a new one and try again. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. What is the point of Thrower's Bandolier? Choose the account you want to sign in with. I register with my organization email but when i try to log in its showing That Microsoft account doesn't exist. These login loops can happen in software or on Microsofts web site in many different locations. That Microsoft personal account doesnt exist. On the next page, fill out the necessary details. Created by Anand Khanse, MVP. Asking for help, clarification, or responding to other answers. I used to be able to create an account in the organization's Office365 Admin page for a user and then immediately login into a new PC that I'm preparing for that user and configure it. A Office 365 account is used for activating Office, not to logon to Windows. From there, click on the control and customize option. Clear browser cached data on Microsoft Edge. Saajid is a tech-savvy writer with expertise in web and graphic design and has extensive knowledge of Microsoft 365, Adobe, Shopify, WordPress, Wix, Squarespace, and more! Replied on March 4, 2023. Minimising the environmental effects of my dyson brain. Trying to sign in to some Microsoft services, such as Microsoft365 (formerly Office 365) or Outlook, might result in an unexpected login error. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. Ok. Is it correct to use "the" before "materials used in making buildings are"? Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Has Microsoft created Schrdingers Login where the customer is in a paradox of quantum superposition? This is also happening to me. Below is a guide on clearing the cached data on the Edge browser. So freaking annoying. We've created this blog to share our knowledge and make tech simple, so you can make use of all the fantastic technology available to your business. Check products or services. Instead of being able to set up a computer out of the box with our Microsoft 365 account for work, the system makes us sign in with a MICROSOFT account, which is totally different. Type the requested information and selectSend code. Someone please tell me that there is a solution now. If yes, then in order to . Thanks for contributing an answer to Super User! Microsoft Outlook allows you to create an alias for your email account. After following the procedures above, you will have successfully cleared the cached data in your Microsoft Edge; when you wipe the cached data in Edge, you will eliminate any unwanted scripts and start from fresh. Another important step is to verify every input. The steps below are on how to clear cached data on Google chrome. After the Microsoft account ID registration is completed, you can try to log in again, and the Microsoft account does not exist error should be gone. Fill out all required fields. Microsoft allows company-based admin users to effectively mitigate issues with unauthorized access by blocking access to accounts on devices that are not part of the organization. I decided to created another new Email account and start switching the good email to the new account because . See, Step 2: Check products or services where you used your Microsoft account. Super User is a question and answer site for computer enthusiasts and power users. Enter a different account or get Make sure that your email has the correct domain at the end: Try to log in using your old email address or phone number if they were changed, Click on the top left corner where it says, You can see your Microsoft account name under User information or in the. Read along and see how you can delete the cached data to resolve the issue of your Microsoft account not existing. When I unpack a new unit, I have to start it off with that personal MICROSOFT account which is different from the work-related Microsoft 365 account. When I go to "make a new one", it says that the account already exists and that I should try logging in. I am not using Outlook anymoreOn Mac the Search function also was not working. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Choose from the options provided on why you need a password reset, then click Next. I believe I've got the bottom of it. Tip: This option won't work if you don't have security info set up on your account or if you can no longer access that security info. Below are the prevalent ones: An account that your workplace or school provided may not have a Microsoft account associated with it. Otherwise, choose another username. If you forgot your Microsoft account password, follow these steps. The email or username you entered does not exist. Check all your drivers now in 3 easy steps: Double-check to ascertain the correctness of every input, Attempt logging in with the primary Microsoft ID, Send a test E-mail to the supposed user ID, Do not use an account name from another type of account, Recover your account by requesting a password reset, Xbox App Wont Let me Sign in: How to Fix it, Brother Printer Paper Jam: How to Easily Clear It, Fix Missing Dll Files in Windows 10 & Learn what Causes that. This worked in half a second. We hope you have learned how to overcome the That Microsoft account doesnt exist error without much issue; if there are still areas of concern or you need more guidance, simply drop a comment, and we will be happy to assist. Click on More options, illustrated by three dots. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Specific Office networks may not allow access to accounts from unmanaged or unenrolled devices; read through to see how you can enroll your device and resolve the error of That Microsoft account doesnt exist.. You can also verify by asking close contacts to whom you have emailed from that account. Trying to login to Microsoft can get into a strange loop being told "there's already an account" but then "That Microsoft account doesn't exist." for the same address! Guiding you with how-to advice, news and tips to upgrade your tech life. All Microsoft accounts are either work/school or personal. Thanks for reaching us out here in the community. I have had trouble logging in due to the fact the password *** read more But, I get a message saying "The Microsoft account doesn't exist. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. WDAGUtilityAccount: What is it & Should you Disable it? To check what version of Windows you have installed, go to Start > Settings (gear icon) > System > About, and check the System type. You can also get this prompt if your Microsoft account has been deleted for some reason. To resolve this, log in using the details of the new account. Are there tables of wastage rates for different fruit and veg? However, double-check your account to ensure youre using the correct login details, notably your accounts email address. The services that require the use of this ID include OneDrive, Outlook.com, Xbox Live, and Skype. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Hence, logging in with the affected account (Alias) will trigger the user ID error. This is a common error among Microsoft users encountering the error under consideration. She has been the MiniTool editor since she was graduated from university. That is frustrating because the field is required. I have the same problem. In my case, I thought my Azure Active Directory account from my new company was a Microsoft Account when its actually just a workplace account. I am trying to sign in to a new computer using my Microsoft account. Note: Before requesting a password reset,…","totalTime":"PTM","tool":[]}. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. If your Microsoft account doesn't exist but it does, you might be permanently locked out. Enter a different account or get Once the steps above have been applied, you will have successfully cleared the cached data in your Chrome browser; when you delete the cached data in Chrome, you subjectively remove any unnecessary scripts and start from a clean slate. 1. It looks like this isn't a Microsoft account. Enter a different account or get a new one. I just set my Microsoft Edge for email default app after Microsoft sent me pop-up when I tried logging in my Microsoft Outlook. That's because the email exists in Gmail, but as the account no longer exists in Microsoft, your account must probably have been compromised. How can a Microsoft account login (email address) both exist and not exist at the same time? If you are having troubles fixing an error, your system may be partially broken. Run the SaRA package to uninstall Office. The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. Check out the latest Community Blog from the community! Run the Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state. I worked around it.. You can connect with Saajid on Linkedin. Enter a different account orget a new one. Enter a different account orget a new one. FIRST: carefully check that the email address is exactly correct. Guiding you with how-to advice, news and tips to upgrade your tech life. Using an account name from a different kind of account such as an Xbox, Work, or School account may trigger the user ID error. If you previously set up security info on your Microsoft account, you can use this option to retrieve your username. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! If this situation arises, use the primary User ID instead of the additional address. Is it possible to create a concave light? Has anyone found a solution? If you are sure that you had accessed it yesterday or within few hours, then check out the suggestions. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. There you have all the information needed to fix the Microsoft account doesnt exist issue on your PC. However, clearing the cached data will help resolve stored data issues affecting account access. Another time the error message may reflect as, A new account can be created with the same mailbox name (, Ensure that the case for both username and password are correct, Avoid pressing the incorrect key accidentally, so be careful, Try logging in from another secure computer as your keyboard might have issues. Create one! The initial step is to make sure that your Username and ID actually exist. I have a secondary email that I had set up which was an older email account that I don't use as often but still have things connected to it. What is the purpose of this D-shaped ring at the base of the tongue on my hiking boots? Try another email address or sign up for a new one. If the username lookup wasn't successful, for example you hadn't set up or no longer have access to your security contact information, try looking for your Microsoft account username within other products or services that you know are associated withthat account. I have dealt with this before. How can a Microsoft account login (email address) both exist and not exist at the same time? It also occurs when an attempt is made to log into a service using the Microsoft ID associated with a Windows device. And no, I am not going to spend hours first trying this ridiculous fix, then that, than another. MS also keeps linking my work and home accounts. If not, select the checkbox next to the device. Please help. my email address is - ***removed*** ***Personal information deleted by the moderator. If you are signed in with your Work or School account, and dont have a license assigned, contact your Microsoft 365 Administrator to get a license assigned. In Microsoft PowerAutomate (previously called Microsoft Flow), Approvals are a great way to automate the sign-off on a process or document. Fix the damned product I pay for every single year, again and again and again. Its a distinction not always understood by Microsoft own staff and associates. She specializes in writing articles about backing up data & systems, cloning disks, and syncing files, etc. When you do that, it will not be a problem anymore.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_1',815,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_2',815,'0','1'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0_1');.medrectangle-4-multi-815{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. That Microsoft account doesn't exist. I set mine up some time ago, personally, with my aol account.
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