Compared to Ticketmaster, which rarely offers promotions and deals on tickets, StubHub here helps you buy tickets at cheaper prices if you are eligible for the deals and offers. In other cases, a reseller may be selling you tickets they haven't even secured yet. Thats just scratching the surface. Essentially every person on the panel agreed, appearing to politely beg the FTC to regulate them so that people would like them again. Ticketmaster Entertainment, Inc. is an American ticket sales and distribution company based in Beverly Hills, California with operations in many countries around the world. That money would go entirely to Ticketmaster. If none of these work, you might have to pay the Stubhub penalty for your inability to deliver the tickets. Shortly after the experiment, StubHub changed the price structure across the whole site to use back-end fees, hiding them until the checkout page. [2022]. Alex Murdaugh sentenced to two life terms for murdering his wife and son. So, this certainly means you can be at a loss or profit accordingly. Museums sometimes have fees of a dollar or two for buying tickets online, and this makes sense as well. The firm estimates the global secondary market share will rise to $2.2 billion by 2026, representing a growth rate of about 8% a year; 44% of the revenue growth is expected to come from North America. 31 uses today 4-pack ticket deals for over 15% off Score over 15% in Ticketmaster discounts when you book 4-pack tickets for you and your friends. In these cases, a bot (which may even pose as someone you know) might entice you to click on a fake link for a livestream to a sold-out concert, or tell you they can no longer use event tickets they'd purchased. My tickets wont transfer and I have the right email (checked for spelling etc) I just get a there was. TM previously allowed transfer (which is why I posted) and now transfer is not available. Overall, the StubHub users who werent shown fees until checkout spent about 21% more on tickets and were 14% more likely to complete a purchase compared with those who saw all-inclusive prices from the start. The deluge temporarily crashed Ticketmaster's site Tuesday and fueled hours-long wait times to buy tickets. Save my name, email, and website in this browser for the next time I comment. The charges are typically to help vendors invest in and operate in their venues. I thought it might be helpful to point out the difference between Ticketmaster and Stub Hub, as this seems to be a . This suggests, Tadelis said, that the boost to sellers from drip pricing may be even bigger for infrequent consumer purchases, such as cars or homes. But it becomes a "buyer beware" type market, experts said. Or maybe at least know why all of a sudden I cant transfer tickets. After the payment is successfully done, youll be forwarded to the confirmation page and youll receive your order number and other important details on that page. The website allows you to ask questions from other users in their community and get easier solutions. The Official Top 5 Review team is dedicated to testing and researching the top products available for many different industries. [79] 7 best ticket site alternatives to Ticketmaster. The Gator Ticket Office is located between Gates 1 and 2 on the west side of the Ben Hill Griffin Stadium. "When there are simply no tickets available, I understand fans want to see a show, but they run risk of overpaying or running into fake tickets, scammers," said Tim Gray, CEO of Grayscale Marketing and vice president of marketing for Romeo Entertainment Group, a talent buyer and concert promoter. The whole thing took an hour, and at the end, there was no consensus on how to make ticket fees more fair. [2022], Gametime vs StubHub: Which Is Better For You? Financial Times ranks Haas FTMBA #4 in U.S. New approach puts brain scans on the witness stand in trademark disputes, How Woodrow Wilsons racist policies eroded the Black civil service, Haas MBA student featured on new season of hit Netflix dating show Love is Blind, Do multinational corporations exploit foreign workers? You would transfer the tickets from your Ticketmaster account to the buyer's email address. There is no reason to expect new visitors to a site to have correct beliefs about fees, and once they have their sights on an item, letting go of it becomes hardas scores of studies in behavioral economics have shown, Tadelis said. What happens in the case where they claim the venue has restricted transfer and mobile is the only allowed option in. 2023 CNBC LLC. The exact amount of this fee varies by the event, but it can often be a significant charge when compared to the base price. Will you support Voxs explanatory journalism? However, it might actually be a fraud. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! Having all of this information makes it easier for you to find tickets that match your budget and interest. If you're a large seller, your fees can be reduced to as low as 10%, based on how much you sell, but to make a serious dent, you'll need to be sell hundreds of thousands of dollars' worth of . Ability to narrow search parameters with advanced filtering. Elon Musk thinks were close to solving AI. Members also receive discounts on parking, food and merchandise at both Truist Park and The Battery Atlanta, priority to Postseason seating and much more! Sign up for The Goods newsletter. Running Up That Hill Isnt the Only Track Thats Finding New Fans After Scoring a Major Placement, Unauthorized Music Usage on TikTok Can Cost Brands Big But Theres a Way to Avoid Expensive Licensing Headaches, Sync Licensing Is Evolving Now Theres a Comprehensive Analysis of the Music Industrys Most Exciting Segment, How Sync Licensing Helped Musicians Thrive When Live Music Was Paused, Kate Bush Thanks Stranger Things Fans for Giving Running Up That Hill a New Lease on Life, Bootie Brown: The West Coast Rapper Making It Big in the Music Business, Spotify Is Riddled With Fake Streams Or Is It? Ticketmaster is the "primary" seller of the Taylor Swift tour, for example. Refunds can also be requested within 72 hours of purchasing your tickets. Not looking for Taylor Swift? "A broker is fishing to see what they can get," Cobb said. The mobile app comes with a Price Alert feature to let you know if there are new ticket deals for events or artists you're interested in. Heres the Latest Data (Updated for 2023), How Much Artists Make Per Stream on Spotify, Apple Music, Amazon, YouTube, Pandora, More (Updated for 2022), Suga Sells Out Entire US-Based Tour During Ticketmasters First ARMY Member Presale, Glastonbury 2023 Lineup Revealed Elton John, Guns N Roses, Arctic Monkeys & Lizzo Headlining, Ticketmaster Touts SmartQueue Tech for Upcoming Eurovision Song Contest Partnership, Evan Rachel Wood Denies Pressuring Other Marilyn Manson Accuser Into Making False Abuse Claims. The prices and their ranges will depend on every event you have chosen. All this makes it easier to search on this website. Taylor Swift tickets for the upcoming concert tour are on sale at StubHub. You don't just get someone's old ticket - or even riskier, a photocopy of their ticket - we reissue a brand new one just for you. However, on every successful transaction, the buyer will be charged 10% of the face value as fees. Ticket prices can be cheaper than face value. Should you. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. Minutes later, he started to read another Please explain how a 15-dollar convenience fee is fair and trailed off. It hasnt even been five years since Ticketmaster settled a class action lawsuit requiring it to pay out $400 million to more than 50 million ticket buyers who were charged unexplained order processing fees and UPS delivery fees that werent actually spent on anything in particular. Social media is another potential landmine for fans, Gray said. This is somewhat baffling, but we can intuit that Ticketmaster knows just how dedicated fans are to seeing their favorite artists, and how much they can wring out of them in that moment of high-stakes desperation. TicketLiquidator. Try pm'ing a mod at stubhub.community to hopefully get a faster response. Advertisement. "Those numbers will continue to go down once all of this false demand is gone and there's a correction.". The other half of StubHub users continued to see the all-inclusive prices. When you sell tickets through the service, there aren't any fees for listing. It employs mostly professional independent ticket brokers who undergo a strict vetting and ranking process, so it's fairly reliable, too. Problem message. display: none !important; However, you can not neglect how good Ticketmaster is at her work. You can now buy a fraction of a house. On SeatGeek, you get their "Buyer Guarantee." Vivid Seats provides a "100% buyer guarantee." The above set of questions and more will be answered if you have a look at the article below, containing a comparison between Ticketmaster and StubHub. And in case you have purchased the ticket from the same company, you can directly open it for listing from your account. If all tickets are purchased during the ARMY MEMBER Presale, there will not be a General Verified Fan Presale or General Onsale. Search by the artist, events, or venues on the big search bar present in the front. Support our mission, and make a gift today. Re: Can I sell tickets from Ticketmaster non eligible for resale? In a 2020 congressional hearing on ticketing companies, StubHub's general counsel said the company's all-in pricing failed because consumers found it confusing and competitors' prices appeared lower, but said StubHub would support a federal mandate to include fees upfront. Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM Saturdays, and 9 AM to 6 PM Sundays. We welcome you to provide your feedback on your experiences with any products that you have experience with. Garth Brooks Background. I think weve already covered that.. Stubhub's pricing structure has fewer hidden fees, so you're more likely to get an honest view of what you're paying. 1. The delivery fees are determined by the venues. There are options to get Ticket Insurance, which will let you file a claim if you are unable to use your tickets for some reason. Is that normal? Tadelis noted that In June of 2019, the Canadian Competition Bureau fined Ticketmaster $4 millionplus another $500,000 for the governments investigation costsfor the ticket sellers practice of using back-end fees that mislead consumers, according to Canadian consumer protection law. StubHub is a ticket exchange and resale company in the United States that offers services for both buyers and sellers under a good list of categories including consoles, theatre, sports, and other live events. Live Nation and its Ticketmaster subsidiary, which continue to grapple with a Justice Department investigation and bipartisan scrutiny from lawmakers, just recently urged the court to approve their arbitration motion. Both venues have comprehensive customer service options, but Stubhub comes out slightly ahead due to the FanProtect ticket clauses. Fans accessed Taylor Swift tickets this week via a presale offer for Capital One cardholders; those tickets are no longer available. For fan-to-fan reselling rather than original venue purchasing, there are extra fees applied. While these particular numbers may be new to you if you do not live in the Midwest and attend canonical classic rock concerts, the gist is likely familiar. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or Amid all the hubbub and craze for tickets desperate fans may be excited to come across what seems like a good deal. 2. Every sale is final from the moment of purchase. [2022], Ticketmaster vs Ticketek: Which Is Best For You? Today, both ticket brokers serve as primary ticket resellers and dealers for those who want to buy sporting event and concert tickets without visiting a box office. How do I fix this ? This isn't always the case and sites like Vivid Seats and Seat Geek will have their opportunity to provide cheaper tickets as well. Ticketmaster on Tuesday called the demand "historically unprecedented." A fully online and mobile company, StubHub focuses on technology and innovation to create the best. The face value price is the one you see on the website. 4. After the switch, you will enter the email address you use to access the community in order to reset your password. Because the Ticketmaster and Live Nation websites provided reasonably conspicuous notice of the Terms to which Ticket Purchasers unambiguously manifested assent, Judge Danny J. Boggs wrote when explaining the latter ruling, we hold that the district court did not err in determining that the Terms, including the arbitration provision, were valid and binding., Those Terms contain a mandatory arbitration agreement which broadly applies to any claims relating to the use of Ticketmaster and Live Nations sites, products, or services, spelled out the companies, which are pushing ticketing-reform legislation of their own. When it comes to popular events, Ticketmaster is quite famous and the tickets get sold out pretty easily. Then, set a suitable price for your tickets. I thought someone was filtering these questions, Im sorry, he said, slightly glaring off-stage. The search function is one of the best in the industry, including venue map viewing and advanced filtering. Complete refunds for cancelled events. [2022], SeatGeek vs StubHub: Which Is Better For You? A concern for consumers: The secondary market has seen a "rise in fraudulent, unethical and illegal activities" like ticketing scalping and ticket touting, according to Technavio, a market researcher. Ticketmaster vs Stubhub: Customer Service. Choosing these higher-priced seats accounted for about a quarter of the 21% spending increase by the hidden-fee group. Ability to get tickets without visiting box offices in person. and our Tickets are 100% guaranteed by FanProtect. [2022], TickPick vs StubHub: Which Is Better For You? As time goes on, ticket prices tend to inflate based on their demand and how close it is to the event. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called drip pricingwhereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. Some of their strategies for success: Using email newsletters, credit card perks, social media alerts and fan club memberships to buy pairs (or even numbers) of tickets for in-demand events that ideally involve audiences who can't or won't plan ahead enough to buy the tickets first themselves. "A lot of these companies that live month to month or on three-month. You can try reaching out to Ticketmaster and see why the tickets are greyed out. Phone service 9 AM to 9 PM on weekdays, 9 AM to 8 PM on Saturdays, and 9 AM to 6 PM on Sundays. [2022], SeatGeek vs Vivid Seats: Which Is Right For You? So, which of the two is trustworthy? In case you do not have a specific event in mind, you can browse by the categories or choose any from the top-selling ones. 3. Global Business and Financial News, Stock Quotes, and Market Data and Analysis. Brooks was born in Tulsa, Oklahoma, in 1962. However, few studies had examined this question at such a scale.. But they typically feel reasonable: Movie tickets purchased through Fandango or through individual theater sites typically have an added convenience fee of $1.50 to $2.50, which appear legitimately used for upkeep of the system. Economic theory has pretty clear predictions on how hiding mandatory fees makes consumers buy more, and prior work hinted at the kind of behavioral biases that we were likely to see, Tadelis said. You may also need to pay taxes whether you purchase from the United States or Canada, but that's typical of any online ticketing service. Enter the recipient's first and last name, email address, optional note and phone number. Financial contributions from our readers are a critical part of supporting our resource-intensive work and help us keep our journalism free for all.
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